Terms Of Service

Welcome to Thoughtful Vibe ! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or using our services.

1. Acceptance of Terms

By using our website, you confirm that you accept these terms and conditions and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

These terms may be updated from time to time, and your continued use of the site after any changes constitutes your acceptance of the new terms.

2. Changes to Terms

We reserve the right to amend these terms and conditions at any time without prior notice. Any changes will be posted on this page. It is your responsibility to review the terms periodically for updates. Your continued use of the site after changes are made constitutes your acceptance of the updated terms.

3. Products and Services

At Thoughtful Vibe, we specialize in creating a range of customizable plush toys and personalized items, including but not limited to:

  • Teddy Bears: Personalized with names or special messages.
  • Apparel: Customized shirts and hoodies featuring unique designs.
  • Home Goods: Blankets, drinkware, and canvases that can be personalized.
  • Accessories: Keychains and more.

While we strive to ensure that all product descriptions and pricing are accurate, we cannot guarantee that errors will not occur. We reserve the right to correct any inaccuracies or withdraw products without notice.

4. Orders and Payments

All orders are subject to acceptance and availability. When you place an order, you will receive an order confirmation email detailing the items purchased. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for reasons that may include:

  • Product or service availability.
  • Errors in the pricing or description of the product.
  • Concerns regarding fraud or unauthorized transactions.

Payment must be made at the time of ordering. We accept various payment methods, which will be detailed at checkout. By placing an order, you confirm that you have the right to use the payment method provided.

5. Shipping and Delivery

Our shipping policy outlines the terms related to shipping and delivery. Please refer to our Shipping Policy for detailed information on shipping methods, costs, estimated delivery times, and tracking information.

We aim to process and ship orders within [insert timeframe] business days. However, delivery times may vary based on your location and the shipping method chosen.

6. Returns and Refunds

We strive to ensure that you are satisfied with your purchase. Our return and refund policy details how to return items and request a refund. Please refer to our Return and Refund Policy for complete information.

To summarize, we do not charge restocking fees for returned items. Customers may return items within [insert timeframe, e.g., 30 days] of receipt for a full refund or exchange, provided that the items are in their original condition.

7. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of Thoughtful Vibe and is protected by international copyright, trademark, and other intellectual property laws. Unauthorized use of any content is strictly prohibited. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Thoughtful Vibe shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you for any claims arising from your use of our site shall not exceed the amount paid by you for the product in question.

9. Indemnification

You agree to indemnify and hold harmless Thoughtful Vibe, its employees, affiliates, and partners from any claims, losses, or damages, including legal fees, arising from your use of our website or your breach of these terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of USA/WY. Any disputes arising from these terms will be resolved in the courts of USA/WY.

11. Dispute Resolution

In the event of a dispute, you agree to first attempt to resolve the matter informally by contacting us at [Insert Email]. If we cannot resolve the dispute informally, you agree to submit to binding arbitration in accordance with the rules of [Insert Arbitration Association].

12. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Thoughtful Vibe will not be liable for any loss or damage arising from your failure to comply with this obligation.

13. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Please refer to our Privacy Policy for more details on how we use cookies and your choices regarding them.

14. Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. While we strive to protect your personal data, no transmission over the internet is completely secure.

15. Contact Us

If you have any questions or concerns regarding these terms and conditions, please feel free to reach out to us at:

Email: support@thoughtfulvibe.com
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