Contact Us

We love hearing from you! Whether you have a question about our products, need assistance with your order, or just want to share your thoughts, we're here to help. Your feedback is important to us and helps us improve our services.

Get in Touch

Email: 
For inquiries, support, or feedback, please reach out to us at: support@thoughtfulvibe.com

Social Media:
Connect with us on social media for updates, promotions, and more:

  • Facebook: https://www.facebook.com/
  • Instagram: https://www.instagram.com/

Visit Us

If you’d like to visit us in person, please note that we operate online and do not have a physical storefront. However, we are always available to assist you through the contact methods listed above.

Frequently Asked Questions (FAQs)

Before reaching out, you may find the answer to your question in our FAQs:

  • What is your return policy?

We offer returns for non custom items within stipulated time. For more information, please visit our Refund and Return Policy page. 

  • How can I track my order?

Once your order is shipped, you will receive an email with tracking information.

  • What payment methods do you accept?

We accept various payment methods, including credit/debit cards and PayPal.

  • How can I customize my order?

You can customize your order at product page itself or during the checkout process. Just follow the prompts!

  • What if I receive a defective product?

Please contact us immediately, and we’ll guide you through the return or exchange process. 

  • Do you offer gift wrapping?

Yes, we offer gift wrapping options at checkout! If you don't get option to at checkout, please email us immediately after placing the order.  

  • How can I change or cancel my order?

If you need to change or cancel your order, please contact us within12 hrs after placing the order.

    For more details on shipping, please refer to our Shipping Policy page.

    Thank you for choosing Thoughtful Vibe We look forward to connecting with you and assisting you with your needs.

    Customer Support Form

    For your convenience, you can also fill out our customer support form below, and we’ll get back to you as soon as possible: